Play games
Choose the game that interests you and play itfor free.
Complete the quests
Every game has some quests for which you will receive Soul Gems.
Receive rewards
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
here is the answer, to those having issues, first resubmit ur task, second send a ticket to misty and give detailed info about the issue, it will take a while for her to verify, she just verified mine today, it took her 1 week , so be patient.