Tigreal is a good tank but wont work well in lower ranks.
Layla is good early ranks but is mostly food as you climb. She has a rework incoming though. Same for Miya.
Eudora is good. Good in all ranks. But not in all situations so keep in mind.
Most of the cheap heroes work as well. Alice, Nana, Clint, Akai namely.
Of course it is Zilong.
Tigreal
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Which is the best starter character