Play games
Choose the game that interests you and play itfor free.
Complete the quests
Every game has some quests for which you will receive Soul Gems.
Receive rewards
You can exchange your Soul Gems for Steam Wallet top-ups, game keys, CS:GO Skins and other rewards.
I never get to collect my weekly chest because Misty says it's already been collected all the time. I haven't been able to collect this chest ever. Is anyone else having this problem? I tried contacting Misty for help and just got a nonsense answer that is no help at all.