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How long for a ticket to get responded to?

If claim a ticket then how long does it normally take to be responded to and solved.

28 february 2020 16:24 1628

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For me, it approximately takes 2-10 hours. Ngl thats pretty quick.

29 february 2020 00:15 1628

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roughly 15 mins to a week

29 february 2020 01:45 1628

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